Complaints and disputes involving allotment societies

Complaints and disputes involving allotment societies should be taken up with the society concerned not with the Barnet Allotment Federation.

The Federation’s role is to provide advice, support and services to its members, namely the allotment societies in Barnet that manage the allotment sites that were formerly managed by the council. It is for the societies themselves to deal with issues involving their own allotment holders, neighbours or other third parties. The Federation has no authority to become involved in a society’s internal business unless the society’s committee acting collectively specifically asks it to do so. The Federation therefore cannot intervene in complaints or disputes arising from the running of individual allotment sites and societies. Each society is responsible for managing its site and should have procedures in place to deal with any complaints and disputes that may arise, whether these involve its own tenants or third parties such as neighbours.